Privacy Policy
Last updated: August 2026
This Privacy Policy explains how DeLand Towing Service (we, us, or our) collects, uses, and protects information when you contact us or use our website at delandtowingservice.com. By calling us or using this site, you agree to the practices described here.
Information We Collect
When you call or reach out to DeLand Towing Service, we may collect the information you provide, such as your name, phone number, vehicle details, and location, so we can dispatch help and complete your service. Our website does not use contact forms; if you browse the site, standard technical information such as your device type, browser, and general location may be logged by our hosting provider for security and performance.
How We Use Your Information
We use the information you provide only to respond to your request, dispatch a driver, quote and complete your service, coordinate with your insurance or motor club when applicable, and follow up about the job. We do not sell your personal information.
Sharing of Information
We may share necessary details with our drivers and, when relevant to your service, with insurance carriers, motor clubs, or law enforcement at an accident scene. We may also share information with service providers who help us operate, and as required by law.
Cookies and Analytics
Our website may use basic cookies or analytics to understand traffic and improve the site. You can control cookies through your browser settings.
Data Security
We take reasonable measures to protect the information you share with us. No method of transmission or storage is completely secure, but we work to safeguard your details.
Your Choices
You may contact us to ask what information we hold or to request corrections. Because our primary interaction is by phone, the simplest way to reach us about privacy is to call the number listed on our site.
Children's Privacy
Our services are directed to adults seeking towing and roadside assistance, and we do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page.
Governing Law
This Privacy Policy is governed by the laws of the State of Florida, and any disputes will be handled in Volusia County, Florida.
Contact Us
Questions about this Privacy Policy can be directed to DeLand Towing Service by phone at the number listed on our website.